If your website goes down, the first step is to stay calm. Check if the issue is with your internet connection or if the website is down for everyone by using an online tool like “Down For Everyone Or Just Me.” If the site is down for everyone, try accessing your hosting provider’s dashboard to see if there are any notifications or issues. If you can’t resolve the issue, please contact our support team at support@optdigital.io immediately, and we’ll assist you in getting your site back online as soon as possible.

By default, you don’t have permissions to add new pages to your website. This is to ensure that the overall structure and design remain consistent and optimized. If you would like to have permission to add pages on your own, although it’s not recommended due to potential design and SEO implications, please contact us. We’ll discuss the best approach and provide the necessary access if it aligns with your goals. For most cases, we recommend letting our team handle page additions to maintain the integrity of your site.

Achieving a first-page ranking on search engines depends on various factors, including the competitiveness of your keywords, the quality of your content, and how well your website is optimized for SEO. It generally takes several months to start seeing significant improvements in your rankings, especially for highly competitive terms. Consistent efforts in content creation, backlinking, and on-page SEO are crucial for climbing the ranks. Remember, SEO is a long-term strategy, and patience is key.

The ongoing costs for your website include hosting fees, domain renewal, and any premium plugins or themes you might be using. Additionally, regular maintenance tasks like backups, updates, and security checks are essential to keep your website running smoothly. We offer maintenance packages that cover these tasks to ensure your website remains secure and up-to-date. For a detailed breakdown of costs and available packages, please get in touch with our team.

If you need support, the quickest way to get in touch with us is by emailing support@optdigital.io. Please provide as much detail as possible about the issue you’re facing, including screenshots or a description of the steps leading up to the problem. Our support team will respond promptly to help resolve your issue. We’re here to assist you with any website-related queries or concerns you may have.